How To Cancel 888 Poker Account
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Withdrawal requests are processed three business days from the date of request. For Gold VIP members (casino only), we will endeavour to process withdrawal requests within one business day from the date of request. During this time you may cancel your withdrawal request from within the Cashier, and return it to your bankroll. This will allow you to play for real money without making a new deposit to your 888casino account. After three business days (one business day for casino Gold VIP members only), the status of your withdrawal request will change to 'processed' and you will no longer be able to cancel it.
The following is a summary of the withdrawal process:
Please note: All time frames are calculated in business days (Monday through Friday).
| Payment Method | Awaiting Process or Accepted* | Processed** | Total |
|---|---|---|---|
| Credit/Debit Cards | Standard & VIP Members: 3 Days Gold VIP Members (casino only): 1 Day | Up to 5 days | Up to 8 days Up to 6 days |
| MuchBetter | Standard & VIP Members: 3 Days Gold VIP Members (casino only): 1 Day | 1-2 Days | 4-5 Days 2-3 Days |
| Trustly | Standard & VIP Members: 3 Days Gold VIP Members (casino only): 1 Day | 1-2 Days | 4-5 Days 2-3 Days |
| Wire Transfer | Standard & VIP Members: 3 Days Gold VIP Members (casino only): 1 Day | 4-7 Days | 7-10 Days 5-8 Days *wire withdrawals requested in members local currency may be received earlier than stated time frame |
*withdrawal request can still be cancelled and returned to your bankroll.
**withdrawal request has been processed and is being delivered to you.
You will be notified by email once processing of your withdrawal request has been completed and the funds have been transferred to you.
We will endeavour to process all withdrawals within the specified time period stated above, however there may be occasions where this does not occur, due to reasons which include but are not limited to verification procedures, technical issues or third parties' acts or omissions. We shall not be liable to you for any delay in processing your withdrawal request.
In addition, we reserve the right to delay and/or stop the processing of withdrawal requests until final approval has been received for any outstanding deposit transactions.
In the event that we terminate the offering of our business in your country, payouts will be subject to reasonable processing charges.
Please see our Withdrawal Policy for further information.
If your withdrawal has not been posted within the specified time limit (see chart above), please contact us immediately and we will investigate.
Below is a list and short description of each deposit method offered by 888casino. For complete instructions on how to make a deposit using any of the methods from the list, please click here.
| Deposit methods that can also receive withdrawals | |
|---|---|
| Trustly | An online banking solution enabling real time payments without using a credit card. |
| MuchBetter | MuchBetter is a mobile eWallet application offering an instant, secure and easy way to fund your 888casino Account through various funding options. |
| Wire Transfer | Members can fund their 888casino Account by using the wire transfer payment method. The wire transfer can be done online by using your internet banking or offline by making a deposit at your local bank branch. |
| Deposit methods that can't receive withdrawals | |
| Sofort | For our members in Germany, Italy and Spain, using this payment method to deposit is an instant, secure and easy way to fund your 888casino Account, directly from your Bank Account. |
Note that depending on the payment method you choose and your account currency, your deposit may be subject to a currency conversion by 888casino and/or your chosen payment method provider.
If needed, 888casino will apply an exchange rate to your deposit according to the daily exchange rate used by our bank. This exchange rate will be clearly stated and available for your confirmation before submitting your deposit. Exchange rates and fees levied by your chosen payment method provider will be presented once your deposit is approved.
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888casino utilizes the most advanced security and encryption technologies available, to ensure that your transaction and all of your financial information are completely secure.
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For assistance with this or any of your other online gaming needs, please contact us.